You will not receive a full refund if you have exceeded the deadline for cancellations and refunds. However, this may also be decided on a case-by-case basis depending on the reason(s) for exceeding the deadline.
Please refer to Traworld’s and your service provider’s cancellations and refund policy. Alternatively, you may email us at [email protected] . Our customer service representatives are ready to assist you.
If your booking was cancelled by your service provider, you will receive a full refund for the said booking.
If you choose to cancel your booking, we will investigate the reason(s) for cancellation on a case-by-case basis to come up with appropriate decisions. Please email us at [email protected] . Our customer service representatives are ready to assist you.