• Room reservation is an advanced booking made by phone, or e-mail to our reservation office at least 3 days before the
• All rates and prices are quoted in Ringgit Malaysia (MYR / RM)
• Rates quoted is subject to other additional applicable taxes by the government (NOT included in Package Rates).
• We only accept payment via Visa & MasterCard (manual) or online banking (we will provide you the details).
• Rates quoted do NOT include other services beside the package.
• Reservations are confirmed only upon full pre-payment of non-refundable deposit.
• No refund in full or in part will be made for un-utilized services included in the package.
• Rates are subject to change without prior notice.
• The Park has the right to reschedule or cancel the stay due to weather conditions.
Bookings are non-refundable once confirmed. Cancellations or changes will not be accepted.